Cancellation Policies for Your Listing
Sometimes, things come up and guests have to cancel. To keep things running smoothly, you can choose the cancellation policies for your listing: one for short-term stays and a long one for long-term stays. Find out how to choose your the right cancellation policy for you.
When choosing a cancellation policy for your listing, be sure that your selected cancellation policy complies with local rules and regulations.
"Full refund" refers to your nightly rate only. Refunds on guest fees depend on several factors. Also, you won’t be paid the cleaning fee if the guest cancels before check-in.
In this article
- Standard cancellation policies for shorter stays
- Long-term cancellation policies for monthly stays
- Offer guests a non-refundable option
- Guest refund policy overrides
- Special cases for cancellation policies
- Additional cancellation policy information
Standard cancellation policies for shorter stays
Your standard cancellation policy is ideal for short-term rentals (up to 2 weeks).
